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Cathay Pacific Cancellation Policy

Cathay Pacific has a variety of options, in its cancellation policy depending on the type of ticket purchased as fare conditions or travel class selected.

Refundable tickets are available, for first and business class travel, as select premium economy and economy fares.

For passengers holding First Class or Business Class tickets and select Premium Economy and Economy fares:

Refund Policy Overview; Tickets that are fully refundable offer the flexibility to cancel without incurring fees and receive a refund.


Depending on the type of ticket you have purchased; there could still be an charge involved.
Refund Procedure; The option to cancel can be accessed via Cathay Pacific website or mobile application or, by contacting customer support services. Refunds are typically credited back to the payment method, with processing durations differing.

Semi refundable tickets are available, for economy and economy fares.



For partially adjustable rates, in Premium Economy and Economy class;

In case of cancellations a partial refund can be issued with a deduction, for cancellation fees applied.

Fees, for changing or cancelling your booking can differ depending on the route you're taking and the type of fare you've purchased; generally speaking expensive fare classes often offer flexibility in making changes or cancellations.

To request a refund you can start the process by accessing the "Manage Booking" section, on the website or by reaching out to customer support.

Non-refundable tickets, including discounted economy and promotional fares are not eligible, for refunds.



For economy. Discounted ticket options

Non flexible tickets usually do not provide refunds, in case of cancellation; however, some may allow for refunds, on taxes and specific additional charges.

Costs involved can include a cancellation fee or administrative charge even if there is an option, for a refund, such as, with taxes.

Tickets, without refund option are usually very limited, in terms of flexibility. May not provide any refund in case of flight cancellation.

The time it takes to process refunds depends on how you paid and the type of fare you purchased. Refunds usually show up in your account within a days, to weeks. To cancel your booking with Cathay Pacific airlines; You can cancel through their website under the "Manage Booking" section using the app or by reaching out to their customer service team.

During instances of flight delays or unique situations, like

If a flight operated by Cathay Pacific is cancelled by the airlines decision passengers are typically entitled to receive a refund reschedule their travel plans or obtain a voucher for trips.

In cases of emergencies or family related matters Cathay Pacific might provide some leeway, for cancellations. You may be required to submit documentation to be eligible, for any exemptions or fee waivers.

If you happen to miss your flight without giving notice for cancellation; then your ticket might be marked as a "no-show." This could result in you not being able to get a refund, for your ticket purchase if itsan one; therefore it's advisable to cancel of the departure time to prevent losing the full value of the ticket.

For information, on your ticket price details; please review the terms given during booking or reach out to Cathay Pacific customer service for assistance, about any special conditions that may apply to your ticket purchase. Especially if it was part of a promotional offer or travel package deal.




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